By Takura Zhangazha*
Acquiring a new valid passport in Zimbabwe is currently the
hardest task a citizen can attempt with the Ministry of Home Affairs, Registrar’s
office. This in arguably direct violation
of Section 66 of the Zimbabwean constitution which guarantees citizens the right
of freedom of movement. Including the right to a passport or other travel
document (Section 66c). A point that I
am certain our members of parliament with their new diplomatic passports are
not wont to recall.
For over a year plus, there has been an acute passport
printing backlog based on a number of reported reasons. Chief among these is the generally high demand
for passports (I will get back to this matter later).
The other major factor is the cost of printing
passports. Because the printing of the
same was outsourced to a private player, when the government decided to
reintroduce a local currency, the profit seeker proprietor of the passport printing
machines and paper hedged their bets and asked for outstanding debts to be paid.
What happened post those demands made to government, the evident end effect was
that it created a backlog of passport applications that surpassed printing
capacity.
So to say that getting a new Zimbabwe passport is a
herculean task is an understatement. It is an exercise in a process of dehumanization
that is reminiscent to the racist colonial days of pass books and marriage certificates
in order to live in urban Salisbury, Bulawayo and other cities/towns of
Rhodesia.
It sort of does not work like this, at least in Harare. You
go to the very crowded, disorganized single window ‘enquiries’ offices that is situated
in a small courtyard. In the same courtyard are a number of entry points into a
labyrinth of offices which passport form holding applicants enter after
shuffling along on benches that are designed for discomfort.
I am not sure what really happens inside the quadrangle's offices because I have not gotten the permission to apply for the passport that
I urgently require for professional travel.
What I have witnessed on at least three occasions is a profound and
saddening desperation of many of my fellow citizens to get this document.
From the conversations I overheard while queuing up in haphazard
fashion (watching out for the pickpockets), there were and are still those that want to go back to work in the
Diaspora. Urgently so. Then there are others that want to get passports for
their children in order for them to be able to go back and re-unite them with
their parents who are also based in the Diaspora. There were at least three elderly women who
were almost in tears asking for urgent help because of their health and the
need to travel for treatment abroad.
The passport office staff could do no more than shrug their
shoulders and say, we cannot help you because there’s a backlog. You will have to wait. Or alternatively exasperatingly shout that if
you had left your letter for application of an urgent passport, their senior
officers would call each applicant. A
development that from the look on everyone’s faces, is not likely to happen.
Some leave shaking their heads in anguish. Some stay in the
hope that if they explain the peculiarity of their individual cases, they may
get the go ahead for the next step in the application process. Suffice to say that really didn’t work with
explanations of how there is ‘a backlog to the backlog’ of emergency passport requests.
The muted curse is barely audible and followed by words such
as ‘what sort of country is this?’ It is as desultory a statement if ever there
was one. And also a statement that is oft heard in everyday social circles, signifying
a general desire for departure, if one could do so. Except that where such
departure would be pragmatically and legally enabled i.e via the passport
office, same said departure is well-nigh impossible. Both in the immediate or the long term.
On the other hand, the symbolism of the Zimbabwean passport
as a key emblem of a departure, or even rapture is telling. While I live and work in Zimbabwe and retain
the relative individual consciousness of never wanting to depart, a lot of
those I met at the passport offices are looking for this departure/rapture permanently.
The same said desire/want for departure is further dehumanizing
in that even where we as Zimbabweans would like to go to live, we are generally
not welcome. Even in SADC. It therefore becomes a double dilemma. Not
feeling needed or enabled at home. Not being wanted abroad. And still no
passport renewal or acquisition possible.
One can only shrug shoulders at the sheer emotional weight
of it all. Al with the ministry of home affairs’
lethargic response being tellingly inadequate.
But who really wants to look at the holistic picture when in desperation
of this travel document? The entirety
of the approach has been to treat the issue as one that relies fundamentally on
government benevolence as opposed to a reflection of the economic reality that is
millions of us living and working in the Diaspora. Or the millions who work as cross border traders
and thousands of others whose jobs though being based in Zimbabwe require the
ability to travel in order to fulfill their employment obligations.
It is no longer a matter of embarrassment for the state to
fail to fulfill its constitutional obligation to enable Zimbabweans to achieve
the right to freedom of movement and residence. It is an issue that goes to the
governments abject failure of providing as basic a constitutionally obliged
document such as a passport. To every
eligible citizen.
I know I have to go back to the passport office. Again. Even if I am not seeking permanent or long term departure. And again I anticipate I will
have to shrug my shoulders, shake my head and be de-humanised by the state I will forever belong to.
*Takura Zhangazha writes here in his personal capacity
(takura-zhangazha.blogspot.com)
Its tragic
ReplyDeleteAfter a family emergency abroad, I needed an Emergency passport. The passport office workers were beneficial despite the stress. They helped me fill out the papers and get my emergency passport quickly. I felt immense comfort knowing I could be with my family in need. I've used the emergency passport service, and it's invaluable for unexpected overseas travel.
ReplyDelete